❓ Frequently Asked Questions (FAQ) – YOGURT Jellyous Fruit
Find answers to the most common questions about our fruit yogurt jelly. Learn about our products, ordering process, delivery, and promotions to make your experience easier and more enjoyable.
1. What are Yogurt Jellyous Fruit products made of?
Our yogurt jellies are made with fresh yogurt and locally sourced fruits, such as oranges, grapes, dragon fruit, kiwi, and mango. They contain no preservatives or artificial coloring.
2. How can I place an order?
- Add us on LINE using the QR code / Link below.
- Send us the product name and quantity you’d like to order, along with your shipping address.
- Wait for confirmation and payment instructions from our team.
- Complete the payment and your order will be shipped after the pre-order round closes.
3. Which areas do you deliver to?
We deliver within nearby areas, including Mae Fah Luang University.
Estimated delivery time for local orders is 10–15 minutes.
4. How long can the yogurt jelly be stored?
Our products are fresh and perishable.
- We recommend consuming within 24 hours after opening for optimal freshness and taste.
5. Can I return or get a refund for my order?
Due to the perishable nature of our products, we cannot accept returns once delivered.
However, if you receive a damaged or incorrect item, please contact us within 24 hours with a photo as proof. We will review and provide a replacement or refund as appropriate.
6. Do you have promotions?
Yes We offer:
- Free delivery for 2 or more items.
- Discounts for purchasing 3 or more items.